Frequently Asked Questions
Reproduction delivery with the partner Oleka Canvas:
6-8 business days depending on the region and time you made
your order.
All our frames come with a 'nail-hook' type system, which includes
the advantage of causing very little damage. By means of an assembly
with iron wire on the back ready to install, you only need a hammer
to do the job.
All our canvases are printed and proudly assembled in Quebec.
PRODUCT
HIGH QUALITY
Using an ultra high definition print mounted on a low profile frame in
Canadian linden wood, the work takes shape at its fair value. Assembly at the
hand and meticulously inspected for a result that combines elegance and
modernity, it deserves all the attention given to it.
KEYS IN HAND
READY TO HANG
We are committed to offering you a turnkey product whose installation remains as simple as possible. By means of an assembly with wire on the back ready to be installed on your wall, all our frames are effectively equipped with a 'nail-hook' type hanging system, included with your purchase, in order to limit the imperfections.
Our frames are made from Canadian basswood, better known as
name of white wood. Ideal for picture mouldings, it gives a result
elegant and modern.
OUR ENGAGEMENT
ENVIRONMENTALLY FRIENDLY
Thanks to a water-based printing ink baked into the canvas, you get a waterproof result via one of the most ecological processes available. If each painting sold is equivalent to 1 tree planted, the whole process behind is dependent on the importance given to details, a question of making a real difference vis-à-vis this cause which is dear to us.
FOR ORIGINAL WORKS
After receiving payment for an original work that you have purchased, the artist undertakes to provide you with a certificate of authenticity. Note that delivery is not included in the price of the canvas displayed, additional charges may apply for home delivery. The certificate of authenticity that you will receive guarantees the value of the canvas, as well as the accuracy of a real work made by the artist and not a reproduction. This proof is to be kept for life, because it proves that the authentic work belongs to you. The document also contains your information that certifies your purchase as the rightful owner.
Note that there is no refund after the sale of a canvas. The deposit to reserve a painting is non-refundable, if however you change your mind about the choice of work, contact MADJIN quickly.
After receiving the work at home in perfect condition, the new owner is responsible for the property and undertakes to take care of the canvas.
Tips: Do not expose the canvas to direct sunlight, as the colors may change over the years. Keep the work in a place that is not too humid, because the base of the wood can work with the years. The artist only uses quality materials and mediums, which certifies the durability and beauty of the work over time. MADJIN declines all responsibility after adequate delivery of the work, if it is damaged by breakage, fire, theft or vandalism.
The artist retains his copyright on the work, which prohibits plagiarism, as well as the sale of reproduction of the work without the consent of the artist.
RETURNS
If your product breaks during transport or shows signs of manufacturing defect (photo taken upon receipt of the order), please write to
contact@madjin.com
The artwork will be delivered once full payment is received. You will receive a certificate of authenticity as well as an invoice for your purchase of artwork.